Terms of Service
Welcome to ZIMC AI Solutions (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
1. Eligibility
You must be at least 18 years old and legally able to enter into contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements.
2. Services Provided
ZIMC AI Solutions provides an AI-powered appointment-setting platform designed primarily for insurance agents and agencies. Features may include lead response automation, call handling, appointment scheduling, CRM/calendar integrations, and reporting.
We may update, improve, or modify features at our discretion without notice.
3. Accounts & Security
- To access the Services, you may need to create an account and provide accurate, current information.
- You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
- Notify us immediately of any unauthorized use or breach of security.
4. Subscription, Payments & Refunds
- Services are billed on a subscription basis (monthly or annually) as outlined on our Pricing page.
- Payments are processed through secure third-party providers.
- All fees are non-refundable unless required by law.
We may suspend or terminate your access if payment is not received.
5. Acceptable Use
You agree not to:
- Misuse the Services, interfere with their operation, or attempt unauthorized access.
- Use the Services for unlawful, fraudulent, or abusive purposes.
- Violate privacy or data protection laws when handling customer information.
We reserve the right to suspend or terminate accounts violating this section.
6. White-Label & Branding
Our Services may be offered under your business brand (white-label). You acknowledge that while the system may appear branded to your agency, the technology is owned and operated by ZIMC AI Solutions.
7. Data Privacy & Security
- You are responsible for ensuring compliance with applicable laws (including HIPAA where required) when using our Services.
- We implement reasonable security measures to protect client data but cannot guarantee absolute security.
-Please review our [Privacy Policy] for details on how we collect, use, and share data.
8. Disclaimers
- We do not guarantee any specific number of appointments, conversions, or sales.
- Services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind.
- ZIMC AI Solutions is not responsible for losses arising from missed calls, scheduling errors, or business decisions made by you.
9. Limitation of Liability
To the fullest extent permitted by law, ZIMC AI Solutions and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits or business interruption. Our total liability for any claim shall not exceed the amount you paid to us in the past three (3) months.
10. Termination
We may suspend or terminate your access to the Services at any time, with or without cause. You may also cancel your subscription at any time through your account dashboard.
11. Intellectual Property
All software, code, text, graphics, logos, and trademarks used in the Services are the property of ZIMC AI Solutions or its licensors. You are granted a limited, non-exclusive license to use the Services solely for business purposes.
12. Governing Law
These Terms shall be governed by and construed under the laws of the State of Florida, United States, without regard to conflict of law principles.
13. Changes to Terms
We may update these Terms at any time by posting a revised version on our website. Continued use of the Services after changes means you accept the updated Terms.
14. Contact Us
If you have questions about these Terms, please contact us at:
ZIMC AI Solutions
2663 Edgewater Dr.
Weston, FL 33332
Email: [email protected]
Phone: (954) 243-7965
Cookie policy
This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").
You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.
Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.
What type of cookies do we use?
Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
Functionality cookies
Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.
Social media cookies
Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.
These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.
What are your cookie options?
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org
Changes and amendments
We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us.
This document was last updated on August 31, 2025
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