Privacy Policy

Business Name: ZIMC AI Solutions

This Privacy Policy explains how ZIMC AI Solutions (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information when you use our website and services (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, address, and other contact details when you sign up, request a demo, or use our Services.

Lead/Client Data: Information you provide about your clients or prospects, including names, phone numbers, and appointment details, for use within our AI appointment-setting system.

Payment Information: Collected and processed securely by third-party payment processors; we do not store credit card numbers.

Technical Information: IP address, browser type, device information, cookies, and usage data to improve performance and analytics.

2. How We Use Information

We use information for:

Providing and operating our AI appointment-setting Services.

Responding to inquiries, support requests, and demo bookings.

Scheduling and managing appointments through integrations with calendars/CRMs.

Improving our Services through analytics and user feedback.

Sending important updates, security alerts, or promotional communications (if you opt in).

3. Data Sharing & Disclosure

We do not sell personal information. We may share information only as follows:

Service Providers: Third-party vendors that help operate our Services (e.g., hosting, payment processors, analytics, integrations).

Business Transfers: In the event of a merger, acquisition, or sale of assets.

Legal Requirements: To comply with applicable laws, regulations, or legal requests.

With Your Consent: When you explicitly authorize us to share data.

4. White-Label Services

Our Services may be provided under your business brand. While the system appears branded to your agency, ZIMC AI Solutions retains ownership and may process data to deliver the Services securely and effectively.

5. Data Security

We implement industry-standard safeguards (encryption, secure servers, access controls) to protect information. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. HIPAA & Insurance Data

If you handle health or insurance-related information, you are responsible for complying with HIPAA and other applicable laws. ZIMC AI Solutions provides tools to facilitate secure communications but does not act as your HIPAA compliance officer.

7. Data Retention

We retain personal information only as long as necessary to provide our Services and comply with legal obligations. You may request deletion of data at any time (see Section 9).

8. Cookies & Tracking

We use cookies and similar technologies (e.g., Google Analytics, Meta Ads tracking) to improve site performance and understand user behavior. You can disable cookies in your browser, but some features may not work properly.

9. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.

Opt out of marketing communications.

Restrict or object to certain processing.

Request a copy of your data in portable format.

To exercise these rights, contact us at [email protected].

10. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

11. International Users

If you access our Services from outside the United States, please note that your data will be processed and stored in the U.S.

12. Updates to Privacy Policy

We may update this Privacy Policy at any time. The updated version will be posted on our website with a revised “Effective Date.” Continued use of our Services means you accept the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

ZIMC AI Solutions
2663 Edgewater Dr.
Weston, FL 33332
Email: [email protected]
Phone: (954) 243-7965